Disclaimer
The items for sale on our website are for entertainment purposes only. MIV Fetish Furniture cannot be held responsible for the misuse or incorrect use of any items sold on this website. Items may not always exactly match the displayed images, these are soley for reference. The polished steel fixings we use on some of our range may vary in appearance dependant on the source of supply.
Security
Your security is very important to us. Your order is sent to Paypal via a secure server that uses the latest SSL encryption technology. We never handle or even see your credit card details, making the MIV Fetish Furniture online purchase process safe.
Privacy
MIV Fetish Furniture is committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998. We use software on the website that collects statistics such as how many people are visiting the site, which pages they are looking at and how long they are spending on the site. This information is anonymous and is used only in order for us to understand visitor needs and improve the site. We will never collect sensitive information from you without your explicit consent. The information we hold will be accurate, relevant and up to date. You can check the information that we hold about you by contacting us. Any inaccuracies will be corrected promptly. We will never disclose any information about you to any third party. When you visit some areas of our website, a ‘cookie’ will be placed on your computer. This is a small file that enables our site to improve the quality of your visit. You may be able to set your browser to reject cookies, although this may affect the quality of your visit.
Bespoke Items
Will are able to create bespoke items of furniture to your specification. These items will be created using information (measurements, photographs, drawings, written descriptions) supplied by you, they will be unique and not re-created unless requested by you. Any bespoke items cannot be refunded or credited.
Methods of Payment
Our online method of payment is via Paypal. It is not necessary to open an account with Paypal before you shop with us. If you order by telephone or email, you may also pay by cheque or bank draft. Please make cheques payable to MIV Fetish Furniture and write your name and address on the back of the cheque. Cheque orders will not be processed until payment has been cleared. The total cost of your order is the price of the products including delivery charges. All orders are dependent on payment confirmation from Paypal prior to dispatch, so please ensure that the details you provide are correct. We cannot accept responsibility for an order being held back as a result of incorrect or invalid Paypal details being given. In the unlikely event that your payment card is used fraudulently to make a purchase with MIV Fetish Furniture, please check the necessary course of action with Paypal.
Shipping and Returns
Shipping Policy
Items we hold in stock will be shipped on a next day delivery once payment has been cleared. Most items are made to order and will be dispatched once completed and payment has cleared. All items will be dispatched within 30 days unless otherwise agreed.
Delivery
We use a courier company to deliver orders. Our current delivery chareges are; £9.99 for single stocks (leg, neck or wrist) and £15.99 for everything else. We use a courier who will require a signature on delivery. In the unlikely event that delivery is delayed, due to no fault of our own, we can not accept responsibility. We currently only ship items within the British Isles. If you live outside of the UK, please contact us to discuss delivery options, delivery charges abroad vary depending on item and location.
Damages
All items are quality checked and dispatched in working order. We use some natural materials during the manufacture of our furniture i.e wood and leather, there may be hidden faults or weaknesses. We take our customer service seriously, any items received damaged must be notified within 48 hours of receipt to info@mivfetishfurniture.co.uk so we can arrange a replacement.
Returns Policy
Only faulty items can be returned. We will not accept returns for unwanted purchases. Any returned items found to be faulty will be replaced. If a replacement is not available, a credit will be issued.
Cancellation Policy
All returns must have written authorisation before being returned. Orders that have not been dispatched can be cancelled within 7 days of placing the order. If the item has been dispatched, then it must be returned in an unopened condition complete with all its packaging. Items that have been removed from their packagaing or used cannot be returned. Any items returned without prior authorisation will be rejected.
Use of the MIV Fetish Furniture Website
The unauthorised modification (including deleting from or adding to) of this website is strictly prohibited. The content of this website is copyright protected. Images, text and any other content is not permitted to be copied without prior permission. Direct linking to the omages on this website is not permitted.
We cannot be held responsible for the content of any other website to which we publish a link. MIV Fetish Furniture makes every effort to ensure that this website is free from viruses and defects. We cannot, however, guarantee that your use of this website will not cause damage to your PC. We cannot accept responsibility for any loss or damage which may arise as a result of using this website.
This website may only be used for lawful purposes and in a manner which does not infringe the rights or restrict the use of the website by any third party. Any unauthorised attempt to disrupt the service provided by this website is strictly prohibited. Should you have any queries with your order, please contact us between 9am and 5pm Monday to Friday.
All transactions will be cleared in the UK in GBP (Sterling).
We reserve the right to change, modify, substitute or remove, without notice, any information on this site as necessary.